Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Administer > Application Setup > Process Designer > Using the Condition Editor > Copy a condition

Copy a condition

Applies to User Roles:

System Administrator

Implementer

You can copy and paste conditions between Condition Editors. This saves you time if you have a complex condition that you need to use multiple times within your environment.

To copy a condition, follow these steps:

Open the Condition Editor in the rule or workflow that contains the condition that you want to copy.
Click the More Actions icon (...), and then select Copy.
Close the Condition Editor, and then open the Condition Editor in the rule or workflow in which you want to paste the condition.
Click the More Actions icon (...), and then select Paste to copy the condition into the rule or workflow.

Note You can copy whole conditions only. You cannot copy the individual simple conditions or groups of conditions that comprise a complex condition.

Send Help Center feedback