Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Administer > Calendar Administration > Working with the calendar > Create a filter (full calendar only)

Create a filter (full calendar only)

To view specific data only, you can create a filter by adding individual filter fields, or filter field groups, or both.

Note When filtering data, the calendar performs a logical AND operation on all individual filter fields and field groups, while performs a logical OR operation on all fields within each group.

To create a filter, follow these steps:

Add individual filter fields as needed.
1. Click Miscellaneous > Calendar to launch the calendar.
2. Click the Add Filter Fields button.
3. Click each tab, and select the fields you want.
4. Click OK. The selected fields are displayed in the filter panel.
Add field groups as needed.
1. Click the Add Field Group button, select the fields that you want to add to a group, and then click OK. The fields are added to the filter panel as a group.
  
  Alternatively, if you want to add an existing individual filter field to a group, click the down arrow button of the field, and select In Group. The field is added to the filter panel as a group.
  
  Note Each group is identified by - [Group], under which the group fields are nested. Clicking the minus icon will collapse the group.
2. If you still want to add more fields to the group, click the down arrow button of the group, select Add Fields, and then select more fields.
  
  Note To delete a field from the group, click the down arrow button of the field, and then click Delete.
  
  Note To delete a group, click the down arrow button of the group, and select Delete Group.
Repeat the steps above to add more fields or groups as needed.
Specify one or more values as needed for each individual filter field and group field.
1. Click a field.
  
  A value selection window opens, which can be a text input box, a Box Selector, an Advanced Selector, or a Date Picker, depending on the Field Type your administrator configured when adding the filter field.
  
  Text input box:
  
  Box Selector:
  
  Advanced Selector:
  
  Date Picker (where you can specify a date range):
2. Enter a text value (for text type only), or select one or multiple values for the field.
3. Repeat the steps above for the rest of the fields.

The filter is created, and the calendar automatically refreshes based on the filter.

You can further save the current filtered view as a private or public favorite for later reuse. For details, see Manage favorites (full calendar only).

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