Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Use > Change Management > Change Management overview > Managing categories and phases > Change and Task phases > Phase records

Phase records

Change and task phase records contain field names that are applicable to the change or task function of the record. Like categories, there are some differences between the change and task. Not all fields are required.

The Auto-Open Tasks tab records entries in an array field for individual tasks to be created. For example, your change form may contain an array called Locations Affected with several locations listed. Use the controls on the Auto Open Tasks tab to create a separate task for each of the locations listed in the array.

The Scripts/Views tab enables you to select the HPE Service Manager scripts to run at various phase milestones of a change or task. Scripting enables you to alter the flow of an Service Manager process without changing the code.

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