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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Topics that contain one string and do not contain another | ^ (caret) |
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A combination of search types | ( ) parentheses |
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- Change Management tasks
- Access Change Management reports
- Create a change task
- Update a change task
- Close a change task
- Reopen a change task
- Print a change request
- Print a change request list
- Associating a change with another record
- Associate a change with another change
- Set a reminder for a change request
- Add an attachment to a change record
- Open an attachment in a change record
- View the details of an attachment in a change record
- Delete an attachment from a change record
- View a list of services potentially affected by an outages
- Using Mass Update with Change Management record lists
- What are notifications?
- Change Management and Service Level Agreements
Access Change Management reports
User Roles: Change Manager; Change Coordinator
The Reporting tool in HPE Service Manager provides a number of out-of-box reports on the change data in your system. You can view these reports through a dashboard named Change Overview (Global). You can also create your own dashboards to display other reports of your interest.
To access Change Management reports, follow these steps:
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Click Change Management > Change Overview.
By default, the Change Overview (Global) dashboard is displayed.
- View the reports on the dashboard. For descriptions of these reports, see Report descriptions and usage.
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If needed, click the New Dashboard button to add your own dashboards. For details, see Create a dashboard
Your custom dashboards are added to the dashboard list on the toolbar of the dashboard page.
Tip You can click Export to export the reports on a dashboard to PDF format.
- Click the Open dashboard settings icon on a dashboard to set its properties, or click the Set as Default Dashboard button to set it as your default dashboard.
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