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Log on to the web client (accessible views)

Applies to User Roles:

All roles

To log on to one of the accessible views of the HPE Service Managerweb client, you must specify the accessible keyword in the URL. Follow the same procedure to access the power user view or the self-service user view, but modify the URL as described below.

To access the power user view in accessibility mode, use the following version of the power user view URL:

http://servername:portnumber/appname/accessible.do

This URL contains the following placeholders:

  • servername refers to the host name or IP address of the web server.
  • portnumber refers to the port number. For example, leave the port blank to default to port 80.
  • appname refers to the name of the deployed Service Manager application. By default, the application name is the name of the WAR/EAR file. For example, webtier-9.30.

Note If your web client requires a secure connection, Service Manager automatically redirects the URL to https://servername:HTTPSportnumber/appname/accessible.do.

To access the self-service user view in accessibility mode, use the following version of the self-service user view URL:

http://servername:portnumber/appname/accessible_ess.do

This URL contains the following placeholders:

  • servername refers to the host name or IP address of the web server.
  • portnumber refers to the port number. For example, leave the port blank to default to port 80.
  • appname refers to the name of the deployed Service Manager application. By default, the application name is the name of the WAR/EAR file. For example, webtier-9.30.

Note If your web client requires a secure connection, Service Manager automatically redirects the URL to https://servername:HTTPSportnumber/appname/accessible_ess.do.