Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Use > Configuration Management > Configuration Management user roles > Configuration Auditor

Configuration Auditor

The Configuration Auditor user role has the following responsibilities:

Review and validate CMS updates and create exception reports if needed.
Conduct configuration audits and perform appropriate actions if an unregistered component is detected or if a component is missing.

To execute this role, the Configuration Auditor has the following tasks available.

Note For an overview of how these tasks fit in the Configuration Management workflow, see Configuration Management user tasks.

ITIL workflow	Task
Configuration management and planning (ST 3.1)	None
Configuration identification (ST 3.2)	None
Configuration control (ST 3.3)	Plan CI relationship changes from a change record
Configuration status accounting and reporting (ST 3.4)	Review a modification to a configuration item
Configuration verification and audit (ST 3.5)	Conduct a configuration audit
Manage master data (ST 3.6)	None
Others	Create a configuration item group Edit a configuration item group View the members of a configuration item group View associated configuration item groups Add a business service CI record Update a business services CI record View related records for a business service CI record Create a configuration item group View associated configuration item groups View the actual state of a configuration item View scheduled maintenance for a configuration item Print a visualization diagram Launch configuration item (CI) Visualization directly from Configuration Management View the details of a configuration item (CI) in CI Visualization Expand a node group to view individual configuration items (CIs)