Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Use > Configuration Management > Configuration management administrator tasks > Configuration Management profile records > Checklist: Software license tracking and compliance > What is a software counter?

What is a software counter?

Software counters enable you to verify that the number of software installations you actually have does not exceed the number authorized by your license. The number of software installations or access rights authorized by a license is indicated by the number of rights.

For certain licenses, the software installation corresponds to the consumption of a certain number of points. For example, a Microsoft Select license specifies that installing Microsoft Word uses 10 points. Therefore, 100 of these installations uses 1,000 points. When you use software installation counters, you can specify if the installation count should also count the number of points allocated to each installation.

Send Help Center feedback