Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Software license tracking and compliance task review

To effectively manage software licenses and compliance, perform the following sequence of tasks:

Add the software license and software installation information to the catalog.
Create an asset record for the software application.
When you receive the software license, add a Software License type asset record and an Installation type asset record to the Configuration Management database.
Create a software contract record.
Associate the software license asset record with the software contract record.
Create a support contract and associate the application asset to the contract.
Install the software on multiple workstations and create one new software installation record for each installation.
Create a software counter to verify that the number of actual installations conforms with the number of installation licenses.