Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Use > Configuration Management > Configuration management administrator tasks > Contract Management overview > Contract payments > Cancel a payment record

Cancel a payment record

Applies to User Roles:

System Administrator

Contract Management integrates service contract information and tracking into HPE Service Manager. Unlike service level agreements, which describe how services in a contract are to be rendered, service contracts are financial agreements that define the services to be provided and the financial implications of using those services. Contract Management tracks each service contract associated between a customer and service provider, and compiles individual expenses and costs for those services. When using the Configuration Management Payments option, you can submit, cancel, or delete a payment record.

Note You cannot cancel a payment if there is no outstanding balance.

To cancel a payment record, follow these steps:

Click Configuration Management > Contracts > Payments.
Use search or advanced search to find one or more records.
Select the target payment record you want to cancel.
Click Cancel Payment. The Status changes from Pending to Canceled.
Click Save.

Send Help Center feedback