Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.

Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |

Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
A combination of search types | ( ) parentheses |
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Default forbidden list of attachment file extensions
Service Manager blocks attachments whose file name extensions are included in a forbidden list retrieved from the database. If such a forbidden list is not available from the database, Service Manager blocks attachments with a file name extension listed in the following table.
File name extension | File type |
---|---|
.ade | Access Project Extension (Microsoft) |
.adp | Access Project (Microsoft) |
.app | Executable Application |
.asp | Active Server Page |
.bas | Active Server Page |
.bat | Batch Processing |
.cer | Internet Security Certificate File |
.chm | Compiled HTML Help |
.cmd | DOS CP/M Command File, Command File for Windows NT |
.com | Command |
.cpl | Windows Control Panel Extension (Microsoft) |
.crt | Certificate File |
.csh | csh Script |
.der | DER Encoded X509 Certificate File |
.exe | Executable File |
.fxp | FoxPro Compiled Source (Microsoft) |
.gadget | Windows Vista gadget |
.hlp | Windows Help File |
.hta | Hypertext Application |
.inf | Hypertext Application |
.ins | IIS Internet Communications Settings (Microsoft) |
.isp | IIS Internet Service Provider Settings (Microsoft) |
.its | Internet Document Set, Internet Translation |
.js | JavaScript Source Code |
.jse | JScript Encoded Script File |
.ksh | UNIX Shell Script |
.lnk | Windows Shortcut File |
.mad | Access Module Shortcut (Microsoft) |
.maf | Access (Microsoft) |
.mag | Access Diagram Shortcut (Microsoft) |
.mam | Access Macro Shortcut (Microsoft) |
.maq | Access Query Shortcut (Microsoft) |
.mar | Access Report Shortcut (Microsoft) |
.mas | Access Stored Procedures (Microsoft) |
.mat | Access Table Shortcut (Microsoft) |
.mau | Media Attachment Unit |
.mav | Access View Shortcut (Microsoft) |
.maw | Access Data Access Page (Microsoft) |
.mda | Access Add-in (Microsoft), MDA Access 2 Workgroup (Microsoft) |
.mdb | Access Application (Microsoft), MDB Access Database (Microsoft) |
.mde | Access MDE Database File (Microsoft) |
.mdt | Access Add-in Data (Microsoft) |
.mdw | Access Workgroup Information (Microsoft) |
.mdz | Access Wizard Template (Microsoft) |
.msc | Microsoft Management Console Snap-in Control File (Microsoft) |
.msh | Microsoft Shell |
.msh1 | Microsoft Shell |
.msh2 | Microsoft Shell |
.mshxml | Microsoft Shell |
.msh1xml | Microsoft Shell |
.msh2xml | Microsoft Shell |
.msi | Windows Installer File (Microsoft) |
.msp | Windows Installer Update |
.mst | Windows SDK Setup Transform Script |
.ops | Office Profile Settings File |
.pcd | Visual Test (Microsoft) |
.pif | Windows Program Information File (Microsoft) |
.plg | Developer Studio Build Log |
.prf | Windows System File |
.prg | Program File |
.pst | MS Exchange Address Book File, Outlook Personal Folder File (Microsoft) |
.reg | Registration Information/Key for W95/98, Registry Data File |
.scf | Windows Explorer Command |
.scr | Windows Screen Saver |
.sct | Windows Script Component, Foxpro Screen (Microsoft) |
.shb | Windows Shortcut into a Document |
.shs | Shell Scrap Object File |
.ps1 | Windows PowerShell |
.ps1xml | Windows PowerShell |
.ps2 | Windows PowerShell |
.ps2xml | Windows PowerShell |
.psc1 | Windows PowerShell |
.psc2 | Windows PowerShell |
.tmp | Temporary File/Folder |
.url | Internet Location |
.vb | VBScript File or Any VisualBasic Source |
.vbe | VBScript Script File, Visual Basic for Applications Script |
.vbs | VBScript Script File, Visual Basic for Applications Script |
.vsmacros | Visual Studio .NET Binary-based Macro Project (Microsoft) |
.vsw | Visio Workspace File (Microsoft) |
.ws | Windows Script File |
.wsc | Windows Script Component |
.wsf | Windows Script File |
.wsh | Windows Script Host Settings File |
.xnk | Exchange Public Folder Shortcut |

Related concepts
Attachments
Support for blocking attachments with certain file extensions
Related references
Parameter: attachmentsegmentsize
Related tasks
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