Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Administer > Application Setup > Controlling user access and security > Folder entitlement > Add folder permissions to a security profile in Request Management

Add folder permissions to a security profile in Request Management

Applies to User Roles:

System Administrator

To add folder permissions to a security profile in Request Management, follow these steps:

Click System Administration > Ongoing Maintenance > Profiles > Request Management Profiles.
Add optional search criteria, and then click Search to select a profile from the record list.
Click the profile to be viewed.
Click the Security tab.
In the Default Rights tab, select the applicable default rights parameters for this profile.
In the Security Folders tab, select a folder.

Note Click Add new folder to open the Add New Folder Rights wizard. Follow the prompts to add a new folder. When you are done, the new folder displays in your available Security Folders list.
Click Save.
Click OK.