Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Use > Change Management > Change Management workflows and user tasks > Coordinate change implementation (ST 2.5) > Implement a change and perform a production test

Implement a change and perform a production test

Part of Workflow(s):

Coordinate change implementation (ST 2.5)

Applies to User Roles:

Change Analyst

After the Change Coordinator verifies that a change meets the test criteria and is authorized to be implemented in the production environment, you can implement the change and perform a production test as scheduled.

Note It is important to document all infrastructure changes and test results.

To implement a change and perform a production test, follow these steps:

Click Change Management > Tasks > Task Queue.
Click Change Task in the Queue list, and then click Open Change Tasks Assigned to My Group in the View list.
Find the change implementation tasks for implementing the change and performing a production test. Use search or advanced search to find one or more records.
Double-click to open the records.
Perform the activities required to complete the change implementation tasks for implementing the change and performing a production test.
Update the change task record with the following information:
- Assignee
- Affected CI
- Actual Start
- Actual End
Document the infrastructure changes or test results. You can use the Work Notes section to document this information or attach the information as a separate file in the Attachments section.
After the change implementation tasks for implementing the change and performing a production test are complete, close the tasks:
1. Click Close Task.
2. Select the closure code and type a closure comment.
3. Click Save & Exit. HPE Service Manager sets the task state to Closed.
Notify the scheduled Change Coordinator that the change implementation tasks for implementing the change and performing a production test are complete. The Change Coordinator will then verify that the implementation is successful.

Send Help Center feedback