Schedule a change implementation

Part of Workflow(s):

Coordinate change implementation (ST 2.5)

Applies to User Roles:

Change Coordinator

When a change is approved, it moves to the Coordinate Change Implementation phase and you can schedule it for implementation.

To schedule a change implementation, follow these steps:

  1. Click Change Management > Changes > Change Queue.
  2. Expand Phase: Change Implementation in the record list.
  3. Find the change request you want to schedule. Use search or advanced search to find one or more records.
  4. Double-click to open a record.
  5. In the Change Details section, review the Planned Start and Planned End dates established in the Change Assessment and Planning phase and update the dates if necessary.
  6. Determine whether the change needs to be implemented using Release and Deployment Management, due to a change in the Definitive Media Library (DML). If so, click the Release Management check box. HPE Service Manager adds the change to the Release Management queue. After Release Management completes the release package, the change is returned to the Change Management process.
  7. After you schedule the change implementation, you can create tasks for building, testing, and implementing the change.