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Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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- Information retrieval (IR) expert parameters
- ir_asynchronous
- ir_autostop
- ir_boost_same_sequence
- ir_cluster_closeness
- ir_cluster_symbol
- ir_disable
- ir_language
- ir_languagefiles_path
- ir_max_clusters
- ir_max_deep_distance
- ir_max_relevant_answers
- ir_max_shallow_distance
- ir_max_shared
- ir_min_cluster_members
- ir_minidf
- ir_opt_path
- ir_prefix
- ir_query_drop_off
- ir_sql_limit
- ir_term_drop_off
- ir_timelimit
Information Retrieval (IR) expert parameters: ir_asynchronous
Parameter
ir_asynchronous
Description
This parameter defines whether the HPE Service Manager server immediately updates information retrieval files (synchronously) or whether the server creates a schedule record to process the files (asynchronously).
Caution Be aware that the synchronous IR mode could cause performance issues. For this reason, you are not recommended to change this parameter from its default value.
When the server is running in asynchronous IR mode, you can start the processing of scheduled IR records by using the sm -que:ir command. If the scheduled process stops without clearing the shared memory, you can start the process again by using the sm -que:ir command.
Valid if set from
Server's operating system command prompt
Initialization file (sm.ini)
Requires restart of the Service Manager server?
Yes
Default value
1
Possible values
0 (synchronous record handling)
1 (asynchronous record handling)
The following table explains whether the Service Manager server immediately updates information retrieval files (synchronously) or whether the server creates a schedule record to process the files (asynchronously).
ir_asynchronous | Operation | Input IR queue (non-horizontal scale) | Input IR queue (horizontal scale) |
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1 | Modify the content of the field in IR key | Yes | Yes |
1 | Regen IR | Yes | Yes |
0 | Modify the content of the field in IR key | No | Yes |
0 | Regen IR | No | No and clean the queue |
Example usage
Command line: sm -httpPort:13080 -ir_asynchronous:1
Initialization file: ir_asynchronous:1
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