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Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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- Connection parameters
- Special parameters: allowwsdlretrieval
- Startup parameter: compress_soap
- Parameter: disableWSEss
- Startup parameter: emailout
- Parameter: enablecoredump
- Parameter: group
- Parameter: groupmcastaddress
- Parameter: groupname
- Parameter: groupport
- Parameter: host
- Parameter: httpPort
- Parameter: httpsPort
- Parameter: licensefile
- Parameter: loadBalancer
- Startup parameter: ntservice
- Parameter: preferredFQHN
- Startup parameter: quiesce
- Parameter: reportlbstatus
- Parameter: requestviaproxy
- Parameter: restart
- Parameter: restartGraceInterval
- Parameter: restartRandMax
- Parameter: scautolistener
- Startup parameter: shutdown
- Parameter: sslConnector
- Startup parameter: system
- Parameter: threadTerminateWait
- Parameter: useIPinWSDL
- Startup parameter: webservices_sessiontimeout
Startup parameter: emailout
Startup parameters change the behavior of the HPE Service Manager server. You can always set a startup parameter from the server's operating system command prompt.
Parameter
emailout
Description
Defining this parameter causes the HPE Service Manager server to start the SCEmail application and create mail events. The SCEmail application allows you to send Service Manager mail to any mail system that supports Simple Mail Transfer Protocol (SMTP).
Valid if set from
Server's operating system command prompt
Initialization file (sm.ini)
Requires restart of the Service Manager server?
Yes
Default value
None
Possible values
SCEmail connection parameters
- keepmail – preserves mail events in event queues.
Example of command line: sm -emailout -keepmail - sleep – waits specified number of seconds before checking for mail events.
Example of command line: sm -emailout -sleep:30 - debug – displays additional information about mail events in the HPE Service Manager log file. This option also automatically enables -keepmail.
Example of command line: sm -emailout -debug - clean – removes extraneous headers in mail, for example, HPE Service Manager Operator: falcon.
Example of command line: sm -emailout -clean - mailFrom – specifies the descriptive name or other identifier of the sender of an e-mail. This parameter should be set in the format of email address.
Example of command line: sm -emailout -mailFrom:admin@mymailserver.com - smtpEnableSSL – defines whether SSL should be used for SMTP operations.
Example of command line: sm -emailout -smtpEnableSSL:1 - smtpTLS – defines whether SMTP requires Transport Layer Security (TLS) authentication to send emails.
Example of command line: sm -emailout -smtpTLS:0 - smtphost – specifies the name of the SMTP server host for client requests. The value for the parameter can be the IP address, machine name, or DNS name of the SMTP
server used for sending notifications.
Example of command line: sm -emailout -smtphost:192.168.255.255 - smtppassword – identifies the password the HPE Service Manager server uses to bind to the SMTP server.
Example of command line: sm -emailout -smtppassword:administrator - smtpport – defines the communications port the SMTP server uses.
Example of command line: sm -emailout -smtpport:25 - smtpSSLPort – defines the port number for SSL connection.
Example of command line: sm -emailout -smtpSSLPort:991 - smtpusername – defines the account name of the SMTP server.
Example of command line: sm -emailout -smtpusername:admin@example.com mailThreadCount – specifies the number of threads to send emails. The default value is 10.
Example of command line: sm -emailout -mailThreadCount:10Note The main email thread now reads email records from the database and places them in a queue, and a number of other threads (N=mailThreadCount) send the emails from the queue. However, there is only one "eventout" entry in System Status, and the logged-in users are counted as one. This is because the mail-sender threads are internal and therefore should not be displayed or counted.
We welcome your comments!
To open the configured email client on this computer, open an email window.
Otherwise, copy the information below to a web mail client, and send this email to ovdoc-ITSM@hp.com.
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