Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Administer > System Configuration Parameters > System performance parameters > Startup parameter: unlockdatabase

Startup parameter: unlockdatabase

Startup parameters change the behavior of the HPE Service Manager server. You can always set a startup parameter from the server's operating system command prompt.

Parameter

unlockdatabase

Description

When a system is started either in a vertically-scaled implementation or in a horizontally-scaled implementation, a unique key is generated and saved in the database as a lock record. The lock record prevents another HPE Service Manager system starting, so as not to use the same database. However, this causes the backup server to fail to start when the primary server is abruptly brought down. This parameter allows the System Administrator to clean up the database lock record by issuing the sm -unlockdatabase command, and then starting the backup server.

Note The unlock database functionality is needed only when you are switching the HPE Service Manager product from one host to another host.

Valid if set from

Server's operating system command prompt

Requires restart of the Service Manager server?

Yes

Default value

None

Possible values

None

Example usage

Command line: sm -unlockdatabase

Note Do not add this parameter to the sm.ini file.

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