Web parameter: autoCompleteSkipCachingChar

Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Web parameter: autoCompleteSkipCachingChar

Web parameters change the behavior of the web clients that connect to the web tier. You can set some of these parameters from the web client login URL, some from the web tier configuration file (web.xml), and some from both.

Parameter

autoCompleteSkipCachingChar

Description

A Comfill field’s link record may define query expressions that split the Comfill field's values to multiple levels, using a special character (such as a “/”) as the separator. In this case, you must specify the separator in this parameter, so that the Auto Complete feature returns the same query results as the Fill operation when the user input contains this separator character.

The following table shows an example of such Comfill fields.

Comfill field	Field value	Level 0 value (Company)	Level 1 value (Location)	Separator
Location	advantage/Africa	advantage	Africa	/
advantage/Asia	advantage	Asia	/

Comfill field

Field value

Level 0 value (Company)

Level 1 value (Location)

Separator

Location

advantage/Africa

advantage

Africa

advantage/Asia

advantage

Asia

In this example, the Link record of the Location field uses the following expressions, where “/” is used as a separator:

$find.skip=true

if (index("/", location.full.name in $File)=0) then ($ln.query="location.full.name#\""+location.full.name in $File+"\"";$ln.query=nullsub($ln.query, "true")+" and level=0")

if (index("/", location.full.name in $File)>0) then ($L.tempx=0;for $L.ix = 1 to lng(location.full.name in $File) do (if (substr(location.full.name in $File, $L.ix, 1)="/") then $L.tempx+=1);$ln.query="location.full.name#location.full.name in $File and level="+$L.tempx)

Note If the Link records of your Comfill fields use a different character as the separator, set this parameter to that character (for example, “|”). This is a global setting, which means all Comfill fields that have Auto Complete enabled have to use the same separator.

If a Comfill field allows values that contain the specified character (for example, “E-mail / Webmail (Africa)”), but its Link record does not use the specified character in its query expressions, Auto Complete will retrieve the correct query results no matter whether the user input contains the specified character or not.

Valid if set from

Web tier configuration file (web.xml)

Requires restart of the web applications server?

Yes

Default value

/ (forward slash)

Possible values

Any ASCII character

Example usage

<context-param> <param-name>autoCompleteSkipCachingChar</param-name> <param-value>/</param-value> </context-param>

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