Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Access Service Manager on a Windows client through an F5 HWLB in Full SSL mode
This section describes how to access Service Manager on a Windows client through an F5 HWLB in Full SSL mode.
Prerequisites
Before you begin this process, verify that the following conditions are true:
- To maintain session persistence, SSL must be configured between the F5 HWLB and the Windows client. For more information about how to configure SSL, see Configure an HWLB for SSL offloading.
- SSL is configured between the F5 HWLB and the SM server. For more information about how to do this, see Configure an HWLB for SSL between an F5 load balancer and a Service Manager server .
Modify the sm.ini file
To access Service Manager on a Windows client through an F5 HWLB in Full SSL mode, configure the following parameters in the sm.ini
file:
ssl:1ssl_reqClientAuth:2keystoreFile:server.keystorekeystorePass:serverkeystoressl_trustedClientsJKS:trustedclients.keystoressl_trustedClientsPwd:trustedclientstruststoreFile:cacertstruststorePass:changeitexternal_lbsslConnector:1
We welcome your comments!
To open the configured email client on this computer, open an email window.
Otherwise, copy the information below to a web mail client, and send this email to ovdoc-ITSM@hp.com.
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