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Searching the Help

To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.

Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.

Words and Phrases

Search for Example Results

A single word cat Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".

Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

A phrase.

You can specify that the search results contain a specific phrase.

"cat food" (quotation marks)

Topics that contain the literal phrase "cat food" and all its grammatical variations.

Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Using Boolean Operators

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

System information record

Administer > Configuring installation and setup options > System information record > Activate the command/search line toggle button

Activate the command/search line toggle button

Applies to User Roles:

System Administrator

To activate the command/search line toggle button:

Follow the steps in Enable an operator to see the command line.
Click System Administration > Base System Configuration > Miscellaneous > System Information Record.
Click the General tab.
Mark the Enable Universal Search check box.
Click Save.
Restart your web applications server.
Click System Status and verify the lister background process is running. If not, click Start Scheduler and double-click lister.startup in the list to launch this process.
Log out of Service Manager and then log in again. The command/search line toggle button is enabled for the operator.

Click here to show or hide links to related topics.

Related concepts

Display application
Displayoptions
Selecting display options

Related references

Displayevent database dictionary keys
Displayoption database dictionary keys
Common option icon names

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