Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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System requirements
This section lists the hardware requirements and the supported operating systems for the Smart Analytics servers.
Hardware requirements
Quick installation
- 64 GB RAM (8 GB minimum)
- 8 Core (a minimum of 4 dedicated CPU - XEON 3 GHz or above)
- 500 GB disk
Advanced installation
For the Smart Analytics proxy server (including DIH, DAH, community, category, agentstore, view, and one second-level DIH and DAH), one Hot Topic Analytics content, and two sets of Smart Search content:
- 64 GB RAM (8 GB minimum)
- 8 Core (a minimum of 4 dedicated CPU - XEON 3 GHz or above)
- 500 GB disk
Here is the description of the components for the Smart Analytics proxy server.
| Component | Description |
|---|---|
| DIH (Distributed Index Handler) | Allows you to efficiently split and index extremely large quantities of data into multiple Smart Analytics servers, in order to create a completely scalable solution that delivers high performance and high availability. It provides a flexible way of transparently batching, routing, and categorizing the indexing of internal and external content into Smart Analytics main server. |
| DAH (Distributed Action Handler) | Distributes actions to multiple versions of Smart Analytics main server or a component. It allows you to use failover, load balancing, or distributed content. |
| Community | A Smart Analytics main server component that manages users and communities. |
| Agentstore | Smart Analytics main server stores agents and categories in the Agentstore component. |
| Category | A Smart Analytics main server component that manages categorization and clustering |
| View | A Smart Analytics main server component that converts files in a repository to HTML formats for viewing in a Web browser. |
For each content or image server:
- 4 GB RAM
- A minimum of 2 dedicated CPU - XEON 3 GHz or above
- 100 GB disk
For each connector and CES and OMNI Group server:
- 2 GB RAM
- CPU - XEON 3 GHz or above
- 20 GB disk
| Installation template | Hardware requirements |
|---|---|
| Basic |
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| All in one |
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| Distributed IDOL content server |
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| Distributed image server |
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Supported operating systems
For the information about supported operating systems, see Service Manager 9.41 Support Matrix.
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