Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Use > Smart Analytics > Setting up Smart Analytics > Task 1: Install Smart Analytics > Installation overview

Installation overview

Smart Analytics is powered by HPE IDOL. You need to prepare servers to deploy Smart Analytics. Check the information of Smart Analytics architecture as displayed in the following image before installation.

Note For more information, see the Service Manager Smart Analytics Deployment Sizing Guide, which is available on HPE Software Support Online (https://softwaresupport.hp.com) as a white paper.

Quick installation
Components included	Smart Analytics Main Server Smart Search Proxy server One content server for Hot Topic Analytics and Smart Tickets Two content servers for Smart Search Default Connector Framework Server (for attachment index for Smart Search) Image server for OCR
Default configuration	Smart Analytics Main Server port: 9000 Image server port: 18000 CFS server port: 7000
Advanced installation
Components included	All components included in quick installation Distributed Content Server Distributed Image Server CFS server
Default configuration	SharePoint connector port: 36000 OMNI group server port: 5057 HTTP connector port: 5678 File system connector port: 1234 Note After you install a connector, you must configure the parameters for this connector from the corresponding .cfg file before you start the service. For a configuration example, see Configure an HTTP connector.

Here is the description of the Smart Analytics connectors and protocol required for the installation.

Component	Description
OMNI Group Server	Communicates with SharePoint connector and LDAP to retrieve access permissions for your users. In this way, the access permissions can be applied to documents in the Smart Analytics main server. Note LDAP - Lightweight Directory Access Protocol. A protocol that applications can use to retrieve information from a server. LDAP is used for directory services (such as corporate e-mail and telephone directories), and user authentication.
SharePoint Connector	Retrieves information from a Microsoft SharePoint repository, through the SharePoint web services. The connector can also retrieve information from an instance of SharePoint Online.
File system Connector	Retrieves various document types from file system so that the documents are available in global search.
HTTP Connector	A powerful tool for retrieving documents from a web site. The HTTP Connector uses spiders to find web pages and to process the web pages for content and links to other web sites. HTTP Connector can retrieve various document types, including Web documents, Word, Excel, and PDF files.

Send Help Center feedback