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Client log file

Each HPE Service Manager client has a log file, which stores client session information for troubleshooting.

For each client, the log file is defined as follows:

  • Windows client

    Go to Window > Preferences > HPE Service Manager > Logs. The Log file field specifies the log file path.

  • Web client

    By default, the log file is located in the Web application server's home directory: <Web application server home directory>/sm.log.

    For example: C:\Program Files\Apache Software Foundation\Tomcat 6.0\sm.log.