Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Administer > Status and Notifications > Message processors > Define which system processes manage message traffic

Define which system processes manage message traffic

Applies to User Roles:

System Administrator

To define which system processes manage message traffic, follow these steps:

Click System Administration > Base System Configuration > Miscellaneous > System Information Record.
Click the Message Processors tab.
In the Processor Name field, type the names of the background or scheduler processes that are to manage message traffic. The processor name must match the class name specified for the message class processor.
Click Save.
Start the message processors.

HPE Service Manager rotates messages among all the processes you define. If you do not define any message processors, then Service Manager uses the problem processor to manage all message traffic.

Send Help Center feedback