Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Create a new survey connector
In addition to the out-of-box survey connectors, you can create new survey connectors in HPE Service Manager Survey Integration. To do this, follow these steps:
- In the system navigator, click System Administration > Ongoing Maintenance > Survey > Survey Connectors > New to display a blank connector form. The ID, Last Updated by, and Last Update time fields are populated automatically.
- Click to clear the Active checkbox if you do not want the new survey connector to be displayed in the list of available survey connectors when you create a new survey.
- Select a connector type from the drop-down list in the Type field.
- Type a name for the connector in the Name field.
- Type a description of the connector in the Description field.
- Click Save to save the connector. The Parameters and Recipients section of the form is displayed.
We welcome your comments!
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