Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Develop > Tailoring > Data management > Global lists > Build lists on startup

Build lists on startup

Once you have created a global list with the Build List on Startup option selected, Service Manager automatically rebuilds the global list when users log in. This method moves the list to every client machine, whether the user requires it or not.

Caution If you have created a Global List variable without the Build List on Startup option enabled, you need to manually rebuild the contents of the variable to make the variable ready for use. For example, if you create a global list $G.test without selecting the Build List on Startup option and you do not rebuild it manually, when you go to the RAD Debugger and type d $G.test, the RAD Debugger returns a NULL value.

Tip To avoid memory problems, you are recommended to enable the Build List on Startup option only for global lists that have less than 250 items.

Use the following procedure to set the globallists record to build on startup.

Click Tailoring > Database Manager.
Type globallists in the Table field of the Database Manager dialog box, and then click Search.
In the List Name field, type the name of the list you want to view. For this example, type time.zones.
Click Search.

The time.zones file opens.
Select Build List on Startup?.
Click Save.
Open an incident record to view the new field.

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