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Searching the Help

To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.

Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.

Words and Phrases

Search for Example Results

A single word cat Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".

Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

A phrase.

You can specify that the search results contain a specific phrase.

"cat food" (quotation marks)

Topics that contain the literal phrase "cat food" and all its grammatical variations.

Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Using Boolean Operators

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Global lists

Develop > Tailoring > Data management > Global lists > Regenerate obsolete lists

Regenerate obsolete lists

If you perform all the troubleshooting steps and the system still does not display the most current version of your list, regenerate all the obsolete lists in the system. For a large system with numerous obsolete lists, this procedure may take a few minutes.

You can change the expiration date of a list to a date in the past prior to regenerating, in order to force regeneration.

Note: If the expiration date of your list has not passed, the list will not be flagged as obsolete, and therefore not regenerated.

Regenerate obsolete lists

Type *aapm.server.initer in the command line.
Running this application will force the system to regenerate all obsolete lists.
Log off HPE Service Manager, and then log back on.

Click here to show or hide links to related topics.

Related concepts

Global lists
Lister
Troubleshooting: lister
Global initer considerations
Returning a list to your client
Configuring lists with Format Control

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