Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Develop > Tailoring > Form creation > Forms Designer > Forms Designer best practices > Collapsible sections

Collapsible sections

In the Web client, groups of items can be displayed in collapsible sections. To display such items, use the Group control in Forms Designer, and check the Collapse Enabled property.

When designing forms with collapsible sections, use the following guidelines to avoid formatting problems when the form is displayed in the Web client.

Important guidelines

All groups on the form should be marked as Collapsible-enabled.
All widgets must be placed in a collapsible group box; no widgets should remain floating independently on the form.
Do not stack or mix collapsible group boxes with non-collapsible group boxes.

Send Help Center feedback