Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Develop > Tailoring > Form creation > Forms Designer > Forms Designer best practices > Web client forms

Web client forms

The Service Manager Web tier offers automatic support for existing applications and their forms. The Web tier generates dynamic HTML that approximates the exact layout of forms as you define them with Forms Designer. The default application forms are portable from the Windows client to the Web client with no required modification.

If you upgrade an existing system, you will find that Service Manager clients automatically support and display your customized forms. However, there may be cases when further form modification is necessary to correct cosmetic issues that appear when you view the form with the Web client. The following table describes common form revisions that might be required.

Area	Correction
Overlapped objects	Ensure that form objects do not overlap each other. The Windows client makes slight adjustments to correct for overlapped objects, but these design issues are exposed on a web browser.
Dynamic resizing	The Windows client dynamically resizes objects such as text areas and notebooks when you resize the window. The Web client does not resize most objects and does not support elastic properties as you resize the browser window. Therefore, ensure that you assign a default initial size.
Graphics and images	Size any graphics and images to fit conservatively in the form. The Windows client supports scaled images used as buttons. However, the Web client displays these images in their native size. The button grows to accommodate the size of the image.
Dynamic View Dependency (DVD) conditions	Hidden data with DVD conditions may be exposed if the form permits the user to make changes.

Send Help Center feedback