Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
---|---|---|
A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
---|---|---|
Two or more words in the same topic |
|
|
Either word in a topic |
|
|
Topics that do not contain a specific word or phrase |
|
|
Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
A combination of search types | ( ) parentheses |
|
- Command References
- Service Manager Runtime commands (sm)
- Extended Service Manager commands (esm)
- Configuration commands (conf)
- Database commands (db)
- Operating System commands (os)
- Web Service commands (ws)
- Save commands (save)
- Set commands (set)
- Run commands (run)
- Clear commands (clear)
- Help command (help)
- '-dlog' parameter
Database commands (db)
Database commands collect information about the database that Service Manager uses.
The timeout for Database commands is 60 seconds.
Note If you are running these commands with an Oracle database, you must create an OJDBC_LIB environment variable on the system and set its value to the Oracle driver path for the driver to be loaded successfully.
Option |
Description |
Usage |
---|---|---|
-version |
Retrieves the database server version. |
db -version |
-info |
Retrieves the server information: SQL Server: collation Oracle: characterset information; case-sensitivity information DB2: DB configuration |
db -info |
-list |
Retrieves the database (tablespace) list. |
db -list |
-timezone |
Retrieves the database time zone and returns the time offset from the UTC/GMT time in hours. |
db -timezone |
-schema |
Retrieves the table and index schema of the Service Manager database and outputs the information into an Note This command works only with Oracle databases and requires that the sqlplus utility is installed on the system. |
db -schema |
-all |
Runs all Database commands at one time and returns the results in the output. |
db -all |
-help |
Displays Help information. Note If the -help option is used together with other options, only Help information is returned. |
db -help |
-dlog |
Outputs the command result to html and txt files. |
db -all -dlog |
We welcome your comments!
To open the configured email client on this computer, open an email window.
Otherwise, copy the information below to a web mail client, and send this email to ovdoc-ITSM@hp.com.
Help Topic ID:
Product:
Topic Title:
Feedback: