Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
|A single word||
||Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".|
You can specify that the search results contain a specific phrase.
Topics that contain the literal phrase "cat food" and all its grammatical variations.
Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.
Two or more words in the same topic
|Either word in a topic||
|Topics that do not contain a specific word or phrase||
|Topics that contain one string and do not contain another||
|A combination of search types||
- Command References
- Service Manager Runtime commands (sm)
- Extended Service Manager commands (esm)
- Configuration commands (conf)
- Database commands (db)
- Operating System commands (os)
- Web Service commands (ws)
- Save commands (save)
- Set commands (set)
- Run commands (run)
- Clear commands (clear)
- Help command (help)
- '-dlog' parameter
Service Manager Runtime commands allow you to run regular Service Manager commands in the Service Manager Doctor Tool. Therefore, you can use this command-line mode as a command-line console, except that it provides tool-specific commands. For example, you can run
sm -reportcache -reportlocks to check both the cache and locks in one single command.
We do not recommend that you run commands that require options or that return no command results, such as
sm -version -log:version.txt and
The timeout for Service Manager Runtime commands is 50 seconds.
|-reportstatus||Retrieves the Service Manager status.||sm -reportstatus|
|-reportlbstatus||Retrieves the Service Manager load balancer status.||sm -reportlbstatus|
|-reportcache||Retrieves the Service Manager cache data.||sm -reportcache|
|-reportipc||Retrieves the semaphore data.||sm -reportipc|
|-reportlocks||Retrieves the lock status.||sm -reportlocks|
|-reportlic||Retrieves the Service Manager license status.||sm -reportlic|
Retrieves the Service Manager version.
|-appversion||Retrieves the Service Manager application version.||sm -appversion|
|-sqlverifyconnection||Verifies the database connection.||sm -sqlverifyconnection|
|-reportshm||Retrieves the Service Manager shared memory.||sm -reportshm|
|-reportsem||Retrieves the Service Manager semaphore.||sm -reportsem|
|-all||Runs all Service Manager Runtime commands at one time and returns the results in the output.||sm -all|
Displays Help information.
Note If the -help option is used together with other options, only Help information is returned.
|-dlog||Outputs the command result to html and txt files.||sm -all -dlog|
sm commands listed in the table above, except the
-dlog options, are enabled by default and will be run when you run the
sm -all or run
-sm command. These
sm commands are defined in the
CmdOnDemand.xml file. You can edit this file to enable additional commands to be run. The
CmdOnDemand.xml file can even include commands to launch external diagnostic tools. For example, the Service Manager Doctor tool is shipped with a shell script tool (
supportTool.sh), which collects diagnostic information, such as stack traces of core system files, logs, and configuration files, and saves it in a
$HOSTNAME_smsupport.tar file. See CmdOnDemand.xml for more information.
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