Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Develop > Wizards Guide > Wizard fields

Using the Wizard Tool

Before beginning to create a wizard, you should have a basic plan for the wizard flow, including the function that each wizard panel must perform. This requirement is demonstrated for the example of planning the SLA wizard panels for a new SLA wizard.

When you are ready to create the wizard, you use the Wizard tool to create each successive panel of the complete wizard. Generally each panel represents a screen or step of the wizard that the end user will see, although some panels are not visible to the user and instead perform background activities, such as calling a Document Engine process.

To access the Wizard tool, click Tailoring > Wizards or type wizards in the Service Manager command line field.

The Wizard tool displays ten tabs:

Wizard Info
File Selection
Usage
Actions
Messaging
Variables
Next Wizard
Comments
Cancel Expressions
Previous Wizard (only visible after you click Add)

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