Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
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Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
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Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Transfer subscriptions
For more information about the Operations area, see Operations.
You can transfer subscriptions from one subscriber to another subscriber in the same organization, with the following restrictions:
- You cannot transfer subscriptions that have group ownership.
- The subscribers you want to transfer the subscription from and to must have logged into the Marketplace Portal at least one time.
- Subscriptions with requests that are Approved but still in progress cannot be transferred. Subscriptions with requests that are Approved and have completed can be transferred.
- Subscriptions with requests that are Paused cannot be transferred.
- Subscriptions with requests that are Pending and awaiting approval can be transferred; the pending requests will be canceled.
- Subscriptions with requests in any other state can be transferred.
- The initial service request that created the subscription is transferred with the subscription; however, subsequent service requests for the subscription are not transferred.
To transfer subscriptions from one subscriber to another
- In the left pane of the Operations area, select the name of the organization whose subscription you want to transfer. The list of subscribers shown in the Users tab is the list of users who have logged in to the Marketplace Portal at least once. The list of offerings shown in the Offerings tab is the offerings that are published in the selected organization's catalogs.
- In the Users tab, select the user whose subscription you want to transfer. Or, in the Offerings tab, select the offering whose subscription you want to transfer.
- In the Subscriptions tab, select the subscription you want to transfer.
- Click the gear icon and select Transfer.
- Select the User Name of the subscriber to whom the subscriptions will be transferred.
- Click Transfer.
We welcome your comments!
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