Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Administer > Application Setup > Controlling user access and security > Operator passwords > Reset an operator's password

Reset an operator's password

Applies to User Roles:

System Administrator

To reset an operator password, follow these steps:

Click System Administration > Ongoing Maintenance > Operators.
Use search or advanced search to find one or more records.
Select the operator record from the record list.
Click More or the More Actions icon, and then select Reset Operators Password.
Click Yes to confirm the operation.

When you reset an operator password, HPE Service Manager does not verify that the new password conforms to the password standards that you defined in the company record. Therefore, use the Reset Operators Password option to provide only temporary passwords.

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