Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Integrate > HPE Business Service Management (BSM) > BSM Business Impact Reports (BIR) > BSM Business Impact Report integration setup

BSM Business Impact Report integration setup

To set up the BSM Business Impact Report (BIR) integration in your environment, you need to complete the following tasks:

Add a BSM Business Impact Reports integration

This task creates and enables an instance of this integration in the Integration Manager (SMIS).
Enable LW-SSO for the Business Impact Report (BIR) integration

LW-SSO is optional but highly recommended for this integration. This task includes enabling LW-SSO in both the Service Manager Web tier and BSM. Enabling LW-SSO for the integration enables Incident Management users to bypass the login prompts when launching a BSM business impact report from an incident.
Enable multi-tenancy for the BSM Business Impact Report integration

This task is required only when your Service Manager environment is running in multi-company mode.