Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Integrate > Service Manager integration methods and tools > Event Services > Out-of-box events > Request Management events

Request Management events

You can use event registration to view details of registered events, which are stored in the eventregister table. The table below lists some of the out-of-box events for Request Management.

Note This list is not all-inclusive.

Event	Event type	Description
rmlarchwaystatus	input	Used to update the backend status of a field in a line item.
rmlin	input	Provides access to Request Management line items.
rmlineitemupdate	input/output	Used to update the `quantity.returned` field of a line item.
rmoappr	input	Provides access to Request Management order approval.
rmoarchwaystatus	input	Used to update the `backend.status` field of an order.
rmoin	input	Provides access to Request Management order input.
rmorder	output	Used by Asset Manager.
rmorderupdate	output	Used by Asset Manager.
rmqappr	input	Provides access to Request Management quote approval.
rmqin	input	Provides access to Request Management quote input.
rmreceiveline	input	Used to receive a line item.

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