Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Administer > Application Setup > Controlling user access and security > Approval delegation > Administering approval delegation > Enabling approval delegation

Enabling approval delegation

To enable other operators to delegate approval authority, a System Administrator must make the following changes to an application profile of an operator:

To delegate approval authority for this application	Requires enabling this application profile option
Change Management	Can Delegate Approvals
Request Management	Delegate Approvals
Service Catalog (controlled by Service Desk profiles)	Delegate Approvals

The Delegate Approvals or Can Delegate Approvals profile option only controls whether an operator can view the Approval Delegation wizard. Separate application profile options control whether an operator can view or approve objects in an application.

Refer to the following example for how to enable approval delegation for Change Management.

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