Use > Incident Management > Incident Management user tasks > Miscellaneous tasks > Delete an attachment from an incident

Delete an attachment from an incident record

Applies to User Roles:
Incident Coordinator
Incident Manager

To delete an attachment from a record, follow these steps:

  1. Open the record from which you want to delete an attachment. To do this, select a record from the queue or search for a specific record.
  2. Scroll down to and click the Attachments tab.

  3. To delete a single file, click the X icon in the Remove column.

    To delete multiple files, select the files that you want to delete by using the check-boxes next to the file names, and then click Remove.

  4. In the dialog box that appears, confirm the deletion.
  5. Click Save.
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Related concepts

Incident Management overview

Related tasks

Search for a record
Access Incident Management views
Open an incident
Update an incident
Relate a record to an incident record
Resolve an incident
Close an Incident
View clocks
Incident Management overview
Creating an incident
View the attachment history
Add an attachment to an incident record
View the details of an attachment in an incident record
Open an attachment in an incident record

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