Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Use > Request Management > Request Management overview > Orders > Link records

Link records

You can copy data from different data records to a line item via a standard link record. Request Management checks for the following link records for the indicated process.

Note: The following are the Request Management link records which should be modified according to any renaming of Request Management files or forms.

Link Name	From	To	When Used
ocml.copy.quote	ocmq	ocml	When opening a line item from a quote
ocml.copy.order	ocmo	ocml	When opening a line item from an order
ocml.copy.model	model	ocml	When opening a line item from a catalog part
ocml.copy.modelvendor	modelvendor	ocml	When opening a line item from a catalog part and the user selected a vendor/supplier
ocml.receive.copy	ocml	ocmlrec	When receiving process copies data from the line item to the receiving log

If found, Request Management copies data from the source record to the line item based on the data fields defined at the detail level of the first element in the applicable link record.

Do not use these link records for any other purposes. Request Management always uses the first element of the link record for copying data from the source record to the line item. It does not examine any other link elements.

For more information on how to use link records and the roles played by link records, see the related topics.

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