Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Use > Request Management > Request Management overview > Orders > Confirmation

Confirmation

You can configure your business rules and user profiles to display a confirmation screen when you click OK to confirm receiving and distribution.

Users must provide confirmation for the process to complete, terminate, or reset. Depending on the process flow, receiving personnel may be able to provide this information.

The out-of-box system assigns the receipt to the first available line items.

If there are any dependent line items ready for ordering, the system marks them accordingly.
If there are no further line items to be ordered, the order goes to the next phase.
If there is no next phase, the order is closed.

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