Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Use > Request Management > Request Management administrator tasks > Environment records > Number controls

Number controls

Each of the first three following options retrieves the unique sequential number according to the ocmq, ocmo, and ocml records in the number file. The number.reset application can be used to reset this unique number at the beginning of each year, or more often if necessary. These number controls determine how your quotes will be numbered.

Option	Description
Yr/Unique No (YYNNN)	The current year (system-calculated), followed by a unique sequential number.
Yr-Mo/Unique No (YYMMNNN)	The current year and current month (system-calculated), followed by a unique sequential number.
Julian/Unique No (YYDDDNNN)	The current Julian date (system-calculated), followed by a unique sequential number.
Unique Number Only	A unique number without prefixes or suffixes, retrieved from the number file (ocmq, ocml or ocmo classes). Separator causes a separator character to appear between your main quote or order number and the included line items or parts, such as, Q1234-001. Unique Number Length specifies the length of the unique number to be added (determines how often you may need to reset your numbers).
Parent No/Unique No (PPPNNN)	The Parent Quote or Order number, followed by a sequential number determined by the total.line.items field in the parent item. This option is only displayed in the line item environment record (environment.ocml).

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