Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Use > Request Management > Request Management overview > Service Catalog Request Record

Service Catalog Request Record

Service Catalog requests are created and approved in the HPE Service Manager Service Catalog module.

While IT Technicians are able to create Service Catalog requests using the HPE Service Manager Windows or Web clients, business users can do so through a simple, easy-to-use web client.

At this point, a Service Catalog request record is created, and a unique number is displayed back to the requester.

In HPE Service Manager, Service Catalog requests are stored as Service Desk interactions but processed in other HPE Service Manager modules, such as Change or Request Fulfillment.

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