Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Log on to Service Manager by using LW-SSO when an HWLB is located between the browser and the web tier
This section describes how to log on Service Manager by using Lightweight Single Sign-On (LW-SSO) when an HWLB is located between the browser and the web tier.
Prerequisites
Before you begin this process, verify that the following conditions are true:
- The HWLB is configured to accept client requests, as described inConfigure an HWLB to accept client requests in HTTP mode.
- A pool contains the members that point to the web application server (for example, Tomcat).
- The server and the web tier share the same initString setting.
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LW-SSO works without the HWLB.
Note If the domain name of the HWLB is not the same as the domain name of the web tier, you must set the value of the
domain
parameter in thelwssofmconf.xml
file on the web tier to the domain name of the HWLB.
Enable LW-SSO
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Enable LW-SSO on the Service Managerserver. For more information about how to do this, see Configure LW-SSO in the Service Manager server.
- Enable LW-SSO on the web tier. For more information about how to do this, see Configure LW-SSO in the Service Manager Web tier.
We welcome your comments!
To open the configured email client on this computer, open an email window.
Otherwise, copy the information below to a web mail client, and send this email to ovdoc-ITSM@hp.com.
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