Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Administer > Configuring installation and setup options > Server implementation options > Hardware load balancers > Common F5 hardware load balancer deployments > Log on to a Service Manager server by using TSO when a HWLB is located between the browser and the webtier

Log on to Service Manager by using TSO when an HWLB is located between the browser and the web tier

This section describes how to log on Service Manager by using Trusted sign-on (TSO) when a HWLB is located between the browser and the web tier.

Prerequisites

Before you begin this process, you must access Service Manager on a web client through an F5 HWLB in Full SSL mode, as described in Access Service Manager on a web client through an F5 HWLB in Full SSL mode.

To log on to a Service Manager server by using TSO, you must configure the HWLB virtual server. To do this, follow these steps:

You can now log on to the Service Manager web tier through the HWLB. For example, type the following URL into the address bar of your browser:

http://<FQDN of HWLB virtual server>/sm932/index.do