Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Use > Service Catalogs > Service Catalog Audit Trail

Service Catalog Audit Trail

HPE Service Manager does not audit the Service Catalog items but has a utility by which the system can create a copy of the catalog item record every time it is updated. In this way all changes to the items are fully documented.

HPE Service Manager date/time and user stamps to each record when the record is created or saved. HPE Service Manager uses this to provide an audit trail capability that identifies the updates to the CIs/services. Each time the CI record is updated (whether manually or automatically), updates document the attributes that were updated.

HPE Service Manager also provides an auditing feature that records modifications to fields within the HPE Service Manager database. Field modifications are detected by comparing the fields in the original version of a record to the updated version. When modifications are detected, an Audit Log entry is recorded for each changed field showing the name of the modified field, the old and new version of the data, the current date/time, and the current operator’s user ID.

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