Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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- Administrator tasks
- Enable Smart Analytics in Service Manager
- Configure data cleansing
- Configure Smart Ticket
- Configure Hot Topic Analytics
- Configure Smart Search
- Configure and monitor connectors
- Configure an HTTP connector
- Managing Smart Search Knowledgebases
- Customize context-aware search
- Modify Stop Words for IDOL search engine
- Add Smart Analytics capability word for power users
- Configure TSL/SSL for two-way authentication
- Use Smart Analytics Assistant
- Add a new content server
- Modify Smart Search content servers and weight for data
- Remove a content server for Smart Search
- Transfer Smart Analytics intelligence between systems
- Back up indexed data
- Uninstall Smart Analytics
Configure an HTTP connector
User Role: Administrator
After you install a connector, you must configure the parameters for this connector from the corresponding .cfg file before you start the service. In this example, the parameters for an HTTP connector is configured from the <Smart Analytics Installation>/HTTPConnector/httpconnector.cfg file.
The following table describes the parameters of the [MYSITE]
section in the httpconnector.cfg file. If you want to configure multiple tasks for one connector, you just need to copy the content in the [MYSITE]
section and rename the section.
Note Remember to restart the service of this HTTP connector after you configure and save the parameters.
Parameter | Description |
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URL=http://MYSITE.COM
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Use this parameter to specify the root URL of the website for web crawling. |
DIRECTORY=MYSITE
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Specify the file location to save the crawling pages. |
CantHaveCSVs=*.css,*.js
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Specify the file types which are excluded from search resources. In this example, the .css and .js files are excluded. |
CantHaveCheck=1
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Specify that the value specified in the |
//StayOnSite=False
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The web crawling does not stay on the current site and will follow the links that leave the current page. |
//Depth=99
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Specify the maximum depth to which the connector can follow links during web crawling. In this example, this parameter is commented, which means it uses the default value (3). |
//ProxyHost=PROXY.COM
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Specify the proxy URL. |
//ProxyPort=80
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Specify the proxy port. |
//FOLLOWROBOTPROTOCOL=FALSE
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Specify whether the HTTP connector follows the protocol of the website. Most websites have a robot protocol to claim which page can be fetched by the spider. If you enable this parameter, the HTTP connector will not follow the protocol. |
//----Login with form----
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Uncomment the content under this section if you use a login form to log in to your websites. |
//LOGINMETHOD=FORMPOST
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Specify that the website requires you to enter information such as the user name and password, and the form uses the POST method to send this information to the site's server. |
//LOGINURL=https://login.com/
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Specify the login URL. |
//LOGINUSERFIELD=os_username
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Specify the ID of the field in which you enter your username. You can get the ID by viewing the source of the web page. |
//LOGINUSERVALUE=USERNAME@COMPANY.COM
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Specify the user name. |
//LOGINPASSFIELD=os_password
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Specify the ID of the field in which you enter your password. |
//LOGINPASSVALUE=PASSWORD_ENCRYPTED
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Specify your password. |
//LoginSubmitField=ButtonID
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Specify the ID of the button you click to log in to your website |
//----HTTP digest authentication----
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Uncomment the content under this section if you use an HTTP digest authentication to log in to your website. |
//DigestUsername=USERNAME
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Specify the user name for HTTP digest authentication. |
//DigestPassword=PASSWORD_ENCRYPTED
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Specify the password for HTTP digest authentication. |
//----NTLM authentication----
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Uncomment the content under this section if you use NTLM authentication to log in to your web page. |
//NTLMUsername=USERNAME
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Specify the user name for NTLM authentication. |
//NTLMPassword=PASSWORD
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Specify the password for NTLM authentication. |
We welcome your comments!
To open the configured email client on this computer, open an email window.
Otherwise, copy the information below to a web mail client, and send this email to ovdoc-ITSM@hp.com.
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