Task 3: Create a form to check SLT requirements

For this task, you will use Forms Designer to create form controls that ask users if they want to create Service Level Targets related to the SLA.

To create a new form for the wizard that calls the save process and checks SLT requirements:

  1. Start the Forms Designer.
  2. In the Form field, type sla.create.ask.slos.

    Best Practice: Because the form name must match the subformat display entry exactly, you can copy the subformat display entry in the Usage tab and paste it into the Form field. This helps avoid spelling errors.

  3. Click New.
  4. Click No for Forms wizard.
  5. Create the following for this form. When you start to design the new form, make sure the X and Y coordinates are at 0 (zero).

    Property Value
    Group  
    Caption

    Type:

    Do you want to create Service Level Targets based on Help Desk response times?

    Visible

    Select.

    Radio Button  
    Caption

    Type:

    Yes

    Input

    Type:

    $L.create.response.slo

    Value

    Type:

    true

    Visible Select.
    Radio Button

     

    Caption

    Type:

    No

    Input

    Type:

    $L.create.response.slo

    Value

    Type:

    false

    Visible Select.
    Group  
    Caption

    Type:

    Do you want to create Service Level Targets based on service availability?

    Visible Select.
    Radio Button  
    Caption

    Type:

    Yes

    Input

    Type:

    $L.create.avail.slo

    Value

    Type:

    true

    Visible Select.
    Radio Button

     

    Caption

    Type:

    No

    Input

    Type:

    $L.create.avail.slo

    Value

    Type:

    false

    Visible Select.
  6. Click OK twice to save the new form and exit.

You have finished creating one of the forms needed for the SLA wizard.