Task 1: Create a process to save the new SLA

For this task, you will create a process to save the new SLA record that you just created.

To create a process to save the new SLA record, follow these steps:

  1. Click Tailoring > Document Engine > Processes. The Process Definition form opens.
  2. In the Process Name field, type sla.save.from.wizard.
  3. In the RAD tab, type the following expressions in the first two rows of the Expressions evaluated before RAD call section:

    $L.action="add"

  4. In the RAD Application section of the RAD tab, type se.view.engine as the RAD application to be called, and then type true as the condition to execute it. Then enter the following parameter names and values:

    Parameter Name Parameter Value
    file

    Type:

    $L.file

    description

    $L.action

  5. In the Post RAD Expressions section of the RAD tab, type $L.new.sla=agreement.id in $L.file.
  6. Click Add.
  7. When you are finished, click OK.

You have created the process to save the new SLA record to the database.