Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Develop > Wizards Guide > Step-by-Step Example of Building a Custom Wizard > Building the Create SLA wizard > Step 8: Save new SLA and prompt for SLOs > Task 2: Create a wizard to check SLT requirements

Task 2: Create a wizard to check SLT requirements

For this task, you will create a wizard to call the save process, and then create a subformat that asks users whether they want to add SLTs and check the SLT requirements.

To create a wizard to call the save process and check SLT requirements, follow these steps:

Click Tailoring > Wizards. The Wizard information form opens.
Select the Wizard Info tab.
In the Wizard Name field, type SLA Create 7, and then click Add.

Caution If you use an existing SLA record to create a new SLA wizard panel, click Add rather than Save. If you click Save, you will replace the existing record with the new record you are attempting to add.

In the Wizard Info tab, complete the following fields.

Field	Value
Start Node?	Leave this option unchecked.
Brief Description	Type: `This wizard panel will ask the user if they want to create Availability or Response SLTs.`
Window Title	Type: `Create New SLA - Check SLT Requirements`
Title	Type: `Create New SLA - Check SLT Requirements`

Select the File Selection tab to complete the following fields:

Field/Subtab	Value
Initial Expressions subtab	Type: `$L.create.response.slo=false` `$L.create.avail.slo=false`
Select $L.file by subtab	Select the $L.file passed in option to indicate that the $L.file variable should be passed to the wizard from a previous wizard.

Field/Subtab

Value

Initial Expressions subtab

Type:

$L.create.response.slo=false

$L.create.avail.slo=false

Select $L.file by subtab

Select the $L.file passed in option to indicate that the $L.file variable should be passed to the wizard from a previous wizard.

Select the Usage tab and complete the following fields to determine the action that Service Manager should take when the wizard is run:

Field	Value
Request user input	Select this field to prompt the user for information.
Sub Format to Display	Enter a subformat name of the format to display. Type: `sla.create.ask.slos`

Field

Value

Request user input

Select this field to prompt the user for information.

Sub Format to Display

Enter a subformat name of the format to display. Type:

sla.create.ask.slos

Select the Actions tab to define the actions when a user clicks Next, Cancel, or Previous within the wizard. Complete the following field:

Field	Value
Perform Actions On	Here you can specify which record(s) will be affected by the action that you are going to perform. This can either be the current file, the list selected (as a whole), or an action to be performed on every single record selected. Select Current File ($L.file).
Format Control/Process Name subtab	Define the actions when a user clicks Next, Cancel, or Previous within the wizard. Complete the following field:
Process Name	To specify that this wizard can run a process after completing, type: `sla.save.from.wizard`
Wizard Variables	$L.create.response.slo $L.crate.avail.slo $L.new.sla

Select the Next Wizard tab and complete the following fields:

Field	Value
Wizard Name	This is the name of the next wizard in a series of wizards. Type: `SLA Create Response 1`
Condition	The condition determines what happens next. In this case, you entered the next wizard in sequence and an expression that evaluates to "true." Alternatively, you can specify different wizazrds, based on user actions or selections. Type: `$L.create.response.slo=true`
Wizard Name	This is the name of the next wizard in a series of wizards. Type: `SLA Create Availability 1`
Condition	Type: `$L.create.avail.slo=true`
Wizard Name	Type: `SLA Create 8`
Condition	Type: `true`

When you are finished, click Save.

You have created the wizard panel that calls the save process and checks SLT requirements. Next, you will create the new wizard form in Forms Designer.

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