Words and Phrases
Use > Problem Management > Problem Management workflows and user tasks > Delete an attachment from a problem
Delete an attachment from a problem record
To delete an attachment from a record, follow these steps:
- Open the record from which you want to delete an attachment. To do this, select a record from the queue or search for a specific record.
- Scroll down to and click the Attachments tab.
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To delete a single file, click the X icon in the Remove column.
To delete multiple files, select the files that you want to delete by using the check-boxes next to the file names, and then click Remove.
- In the dialog box that appears, confirm the deletion.
- Click Save.