Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Use > Change Management > Change Management overview > Message Group Definition record

Message Group Definition record

HPE Service Manager Change Management uses message groups to identify the members of a work group, also known as a Message group. Message groups include two types:

Members receive work messages sent to the group, such as event and alert messages. For example, notifying members about the progress of requests and tasks that their group is responsible for managing. Members automatically act as reviewers.
Approvers approve requests for the group. Approvers usually receive notifications when a request is awaiting their approval.

Approvers are not automatically reviewers. If an approver must receive all group notifications, whether related to work activities or to approvals, make sure to add them to both the Members list and to the Approvers list.

The Message Group Definition record stores the login IDs of all members and approvers who receive notifications and messages during a change project.

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